Main Menu Home Open a Ticket Ticket History Browse Knowledgebase My Account Login  E-mail:  Password: Register | Forgot Password? Knowledgebase Ask a question using natural language. Try to include as much information as possible:

Knowledgebase MiPA /Toolbar is locked out Top : Voip Article ID: 000027 Rating: 0.0 / 5.0 (0 votes) Views: 626 Problem MiPA is locked out Solution The person typing the password into the toolbar for the first time must have entered it incorrectly as after 5 incorrect logon attempts it locks the user out. As the toolbar auto-logs in by default, it would not take very long for this to happen. In order to avoid this in future, take note that BOTH the username and password are case sensitive in the Options menu on the toolbar. If you do get locked out, you will need to ask for the password to be unlocked via the HIPCOM Helpdesk. Rating Did you find this article helpful? Yes No

Powered by: Cerberus Helpdesk
Take Control of Your Company Inbox skin by: and www.cerberusweb.com